FAQ

 

What are your delivery times?

Paper Tango do our utmost to ensure your order is delivered in a prompt fashion however occasionally there can be delays outside of our control (i.e. post strikes or delays with Royal Mail).

DOMESTIC (UK)

All orders are sent as first class mail on the day of receiving the order. The cut-off time for same day posting is 5pm. Orders of 3 or more cards are sent as signed for first class mail.

INTERNATIONAL

All orders are sent as standard air mail on the day of receiving the order. The cut-off time for same day posting is 5pm. Delivery times are subject to customs clearances within the destination country.

Do you offer discounts for bulk purchases?

Yes. Please contact us if you would wish to order more than 10 cards.

Do your bespoke cards cost the same as retail cards?

No. The cost for commissioning a bespoke card is significantly more expensive than purchasing an off-the-shelf retail card.
Our retail cards are mass produced and each card can be sold through various sources including shops, corporate orders and online orders.
Bespoke cards require significant design time, several stages of manufactured prototyping and various printing set-up fees. The resulting bespoke cards can only be used for that particular project (i.e. they cannot be sold to shops or any other means).

Can I commission a one-off design?

Yes we can do one-off designs however as mentioned in the previous question bespoke cards require significant design time, several stages of manufactured prototyping and various printing set-up fees. It will cost a lot more than £5.99. (Yes we get these kind of enquiries too!)

Can I commission something other than a pop-up card?

Yes our experience is not limited to pop-up cards. Please contact us with the details of your project and we will be happy to discuss this further with you.